Having trouble logging in?
Try the following troubleshooting suggestions:
- Ensure you are on the correct website. Travellers from the below countries and regions should visit:
- Australia: www.globusfamily.com.au
- New Zealand: www.globusfamily.co.nz
- South Africa: www.globusfamily.co.za
- Asia: www.travel.globusfamily.com.au
- Reset your password
- Use a different device (ie. laptop, computer, mobile phone, tablet)
- Try using a different browser (Google Chrome is most suited for MyAccount)
- Try clearing your internet history, cache, and cookies